Frequently asked questions

What is Your Brand Name?

Our brand name is Eastray spice

How does your product/service work?

We are dedicated to bringing you the purest Premium Szechuan Peppercorns from the original source.

How much does it cost?

We offer a variety of options to fit your needs and budget. Please visit our products page for more information.

Can I request samples before placing an order?

Yes, we offer free samples (with shipping paid by buyer or deducted from your bulk order). We encourage buyers to test our product before committing to large quantities.

Do you ship internationally?

Yes. We export globally and support shipments by sea, air, or express depending on order size and urgency. Common export markets include Thailand, Japan, Korea, the U.S., and Europe.

What is Sichuan pepper?

Sichuan pepper (also known as Chinese prickly ash) is a spice native to China that produces a unique tingling and numbing sensation on the tongue. It's a key ingredient in Sichuan cuisine and is known for its bold citrusy aroma and pungent flavor.

Where is your Sichuan pepper sourced from?

We source our Sichuan pepper directly from Hancheng, China, a high-altitude region known for producing some of the strongest and most aromatic Sichuan pepper due to its unique soil, elevation (800–1200m), and climate conditions.

How can I contact you?

You can contact us directly via:

• WhatsApp/WeChat: +86 18291998053

• Email: business@eastrayspice.com

• Or fill out the contact form on our website

What packaging options do you offer?

We provide flexible bulk and custom packaging options:

25kg woven bags

Sealed bags (1kg / 5kg)

Retail pouches for supermarkets

Packaging can be tailored to meet export, wholesale, or food service requirements.